Advancing the Doctors’ Day Appeal: Achieving Maximum Physician Engagement and Meaningful Connection
National Doctors’ Day (March 30) is a way to express gratitude for and recognize the tireless contributions of our physicians.
Five Elements of a Robust Grateful Engagement Strategy
Grateful engagement (formerly known as the “grateful patient program”) is a strategy that guides health care organizations to proactively...
Grand Stewards of Trust in Health Care Part 4: Incredible Hospitality
By Javin Peterson Theodore Roosevelt once said, “People don’t care how much you know, until they know how much you care.” He was...
A Fresh Look at Our Clinician Ally Relationships
By Erin Stitzel, FAHP, CFRE In October 2010, the Association for Healthcare Philanthropy (AHP) published the article “Major Gift...